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Secure Payment

Payment is processed via PayPal or Square — both provide full buyer protection. You have recourse if anything goes wrong. Mary never receives payment until the transaction is confirmed. No wire transfers, no cash, no risk.

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Insured & Tracked Shipping

Every original ships via FedEx or UPS with declared value coverage and full tracking. You'll receive tracking the day it ships and can watch it move. Mary packs every painting herself — acid-free tissue, bubble wrap, rigid crating — the same standard used for gallery shipments.

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Certificate of Authenticity

Every original ships with a signed Certificate of Authenticity documenting the title, medium, dimensions, date, and Mary's signature. This travels with the painting and establishes its provenance — important for resale, insurance, and estate purposes.

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Pre-Ship Documentation

Before your painting ships, Mary photographs it in detail — front, back, edges, any mixed media elements — and sends those images to you. You know exactly what you're receiving before it leaves the studio. No surprises on arrival.

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Damage Protection

If your painting arrives damaged in transit, Mary makes it right — period. Photograph the damage before opening the packaging fully, contact us within 48 hours, and we handle the claim and resolution. You will not be left holding a damaged painting.

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A Real Person to Call

This isn't a faceless e-commerce operation. Mary's studio can be reached directly at (458) 666-3614 or art@marykilpatrick.com. Questions before you buy are welcome. So are questions after.

How it works

1

Send an inquiry

Use the form below or email art@marykilpatrick.com with the painting you're interested in. Include any questions — size concerns, what it looks like in person, whether it's framed, anything.

Response within one business day. Usually sooner.

2

Confirm availability & details

Mary personally responds to every inquiry. She'll confirm the painting is available, answer your questions, and share any additional detail photos you'd like — specific angles, texture close-ups, how it looks under different lighting.

Paintings are held for 48 hours during active inquiry — not indefinitely. First to complete payment secures the work.

3

Secure payment

You'll receive an invoice via PayPal or Square. Both carry full buyer protection — you can dispute the charge if the painting doesn't arrive as described. Payment in full secures the work. No payment plan or deposit arrangements.

Accepted: all major credit cards via Square, or PayPal. Both provide buyer protection.

4

Pre-ship photos & packing

Before anything moves, Mary photographs the painting in full and sends you those images. She then packs it using gallery-standard materials — acid-free tissue, archival padding, bubble wrap, and a rigid outer crate appropriate for the size.

Packing typically takes 1–2 days. You'll be notified when it ships.

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Tracked, insured delivery

Ships via FedEx or UPS with declared value coverage and full tracking. You receive the tracking number the day it ships. Estimated transit 3–7 business days within the continental US. Signature required on delivery.

Currently shipping within the continental United States only.

6

Your painting arrives

Unpack carefully, keeping all packaging materials until you've confirmed the condition. Inside the crate you'll find the painting and its Certificate of Authenticity. If anything looks off, photograph it immediately and contact the studio within 48 hours.

Buyer is responsible for shipping cost. Mary calculates exact shipping based on size and destination and includes it on your invoice — no markup.

Payment

Payment in full required before shipping. Accepted via PayPal (buyer protection included) or Square (all major credit cards). No wire transfers.

Shipping

Continental US only. FedEx or UPS, declared value coverage, full tracking. Actual cost billed at cost — no markup. Signature required on delivery.

Returns & Damage

All sales are final — originals are one-of-a-kind and cannot be resold as new. Damage in transit is covered: photograph immediately, contact within 48 hours, and Mary handles it.

Ready to inquire?

Browse the paintings, find one that stops you, and reach out. Mary responds personally to every inquiry. There's no obligation, no pressure, and no sales process — just a conversation about a painting you're interested in owning.

Response time Within one business day
Studio location Bend, Oregon